Lakeland Community College - Emergency Alerts

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What are Emergency Alerts?

How do I get text alerts?

I received an opt-in text, what do I do?

What if I did not receive or deleted my activation code?

I received an e-mail asking me to set up my Emergency Alerts profile in Contact Manager, what do I do?

What type of notifications are sent?

How will I receive the notifications?

When will notifications be sent?

How many messages will I receive per month?

I AM a current credit student or employee, how do I update my name, primary phone, cell number or college email address?

I AM NOT a current credit student or employee, can I still receive notifications?

I AM NOT a current credit student or employee, can I still modify my account preferences?

I never modified my preferences, what are the default settings?

How do I "opt-out" of different types of messages?

I accidentally opted out of text messages, how do I opt back in.

Is this service free?

If I receive an EMERGENCY ALERT, who do I call for more information?

How do I change my password?

What if I forgot my password?

Can I add my parent(s), relative(s), or someone who picks me up to this service?

Who do I contact for help?

Introducing Emergency Alerts powered by SchoolMessenger

Lakeland Community College now offers an emergency messaging alert system as part of our part of its comprehensive emergency preparedness plan to quickly notify students, faculty and staff of campus emergencies or closures. Emergency Alerts are available via voice, email, and SMS text message. The Lakeland Police Department is responsible for authorizing use of the emergency notification system.

In the event of a campus emergency, it is vital that Lakeland Community College is able to contact you as quickly as possible with critical information regarding campus emergencies or closures and we will send you notifications through this system. As a current credit student or college employee, your primary phone number, cell phone number (if provided) and college e-mail address have been pre-loaded into the notification system. We strongly encourage you to review your information and update it if needed, so please take the time to ensure that your primary and cell phone numbers are current [MORE INFO].

Additionally, you can manage your notification preferences and add additional phone number(s), e-mail address(es) and / or SMS text number(s) to the Emergency Alerts system via Contact Manager. You will be provided with information on how to activate and maintain your account via email at the start of every semester. IF YOU DO NOTHING to activate or maintain your account, you will still receive Emergency Alerts.[MORE INFO]

When a cell number is part of your default contact information, you MUST respond to the one time opt-in text message to receive emergency text alerts. If you do not respond when you first receive the message, you can text SUBSCRIBE or OPTIN to 67587.

For additional information and frequently asked questions [CLICK HERE]

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