Lakeland Community College - Emergency Alerts

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What are Emergency Alerts?

How do I get text alerts?

What type of notifications are sent?

How will I receive the notifications?

When will notifications be sent?

How many messages will I receive per month?

I AM a current credit student or employee, how do I update my name, primary phone, cell number or college email address?

I AM NOT a current credit student or employee, can I still receive notifications?

I AM NOT a current credit student or employee, can I still modify my account preferences?

I never modified my preferences, what are the default settings?

How do I "opt-out" of different types of messages?

I accidentally opted out of text messages, how do I opt back in.

Is this service free?

If I receive an EMERGENCY ALERT, who do I call for more information?

How do I change my password?

What if I forgot my password?

Can I add my parent(s), relative(s), or someone who picks me up to this service?

Who do I contact for help?

Welcome
Introducing Emergency Alerts powered by SchoolMessenger

Lakeland Community College now offers an emergency messaging alert system as part of our part of its comprehensive emergency preparedness plan to quickly notify students, faculty and staff of campus emergencies or closures. Emergency Alerts are available via voice, email, and SMS text message. The Lakeland Police Department is responsible for authorizing use of the emergency notification system.

In the event of a campus emergency, it is vital that Lakeland Community College is able to contact you as quickly as possible with critical information regarding campus emergencies or closures and we will send you notifications through this system. As a current credit student or college employee, your primary phone number, cell phone number (if provided) and college e-mail address have been pre-loaded into the notification system. We strongly encourage you to review your information and update it if needed, so please take the time to ensure that your primary and cell phone numbers are current [MORE INFO].

Additionally, you can manage your notification preferences and add additional phone number(s), e-mail address(es) and / or SMS text number(s) to the Emergency Alerts system via Contact Manager. [MORE INFO]

When a cell number is part of your default contact information, you are automatically opted in to text alerts.

For additional information and frequently asked questions [CLICK HERE]

Access Account
Employees and Credit Students at Lakeland have been automatically enrolled in our Emergency Alerts using the phone number(s) you provided to Lakeland and your Lakeland email address.

Download the app or register online with your Lakeland email address:

GO TO
https://schoolmessenger.com/start

    Create your Login
  1. Click the 'Sign up' link.
  2. Enter your Lakeland Email, choose your password and complete the form.
  3. Click 'Sign Up' button.
Manage your Account
Click here to find out more about Managing your account.

IF YOU DO NOTHING to maintain your account in Contact Manager, you will still receive Emergency Alerts via voicemail (phone number you provided to Lakeland) and email (your Lakeland email account).


Manage Account
Once you have accessed your account (see 'Access Account') you can manage your notification preferences and add additional phone number(s), e-mail address(es) and / or SMS text number(s) to the Emergency Alerts system.

Review this Informational How-to video for more information on managing your account and the different methods of communication (Phone, Email, SMS Text) and alert types.

NOTE: You can NOT opt out of Emergency Notifications. You also cannot change or remove your primary phone, Cell/SMS phone or college email address from Contact Manager. If they are incorrect you can update them through Admissions or Human Resources [MORE INFO].

Types of Notifications
The Lakeland Emergency Alerts powered by SchoolMessenger is independent from any other college system. The Lakeland Police Department will be responsible for authorizing use of the emergency notification system. The following are not mandatory notification situations and are not limited to the examples listed below.

EMERGENCY Notification
  • Extreme severe weather emergency
    Example: Tornado in area, Sheriff issued snow emergency, etc - this will not include general weather watches.
  • Dangerous gas leaks, chemical spills or biological hazards on or around campus
  • Confirmed, uncontrolled fire on campus or in a campus building
  • Violent episode
    Example: bomb threat, terrorist incident, active shooter, etc.
College Closing
  • Any complete school closure
    Includes main campus, Lakeland East campus in Madison or the Holden University Center
General Police Notification
  • Local, severe weather around the Lakeland Campus Example: Snow warnings, tornado warning, etc
  • Major traffic alert in or around campus
  • Local road or parking lot closures
  • High increase of a specific or major crime
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