Spring Professional Development • January 14, 2021


Online Courses to Enhance Your Career

Our partner in noncredit online courses, UGotClass, offers training in many critical business skills. Most certificates are offered three times a year. Come join us from the comfort of your home and enhance your career success! Spring courses begin February 1.


Customer Service Certificate

Customer service is essential for businesses. With the increase of technology, human interactions with customers become all the more important. Whether it relates to retaining customers, serving your audience or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.Feb. 1 to March 26. $245.

Register for Customer Service


Certificate in Mastering Excel

Begin with learning how an Excel spreadsheet is constructed, populated with content and edited for delivery. Then, increase your efficiency by learning how to organize, display and calculate your data into useful information. Finally, learn a variety of Excel's most powerful features to analyze data quickly and easily. Feb. 1 to April 30. $495.

Register for Excel Certificate

Mastering Computer Skills for the Workplace

Microsoft Office Suite (PowerPoint, Word, Outlook and Excel) are the most used software in the world. Stay current with your skills with our class, which is always up-to-date and will change as the features of the programs change over time. Master the most common uses so that you can work faster and more efficiently and have a set of skills that are a workplace requirement in today's fast-paced, ever-changing environment. Feb. 1-26. $195.

Register for Mastering Computer Skills

Web Design Certificate

Online users say a website's design is the number-one criteria for deciding whether a company is credible. Learn the basics of web design using HTML and CSS, how to create effective and dynamic websites/applications and how to use Search Engine Optimization (SEO). Discover the responsive design process and advanced layout and design features using the Bootstrap framework. Finally, explore CMS frameworks and industry-standard technologies and frameworks. Feb. 1 to April 30. $595.

Register for Web Design

Digital Marketing Certificate

Improve your organization's digital marketing, including email promotions, analyzing web site traffic, doing search engine optimization (SEO) and using online advertising. Relevant for any type of organization, including businesses, non-profits and government agencies.Feb. 1 to April 30. $495.

Register for Digital Marketing Certificate


Accounting and Finance for Non-Financial Managers Certificate

Gain the skills to understand the finances of your business. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Then discover how to maximize cash flow, learning the importance of cash in finding out your role in cash flow success. Finally, acquire advanced knowledge about the financial information that drives your organization. See how business reports are assessed and analyzed. Feb. 1 to April 30. $495.

Register for Accounting and Finance

Data Analysis Certificate

Data analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Be a leader in your organization by adding a whole new skill set to your portfolio and making a big difference in business success. Feb. 1 to April 30. $495.

Register for Data Analysis Certificate

Workplace Communication Certificate

Good communication in the workplace is more important than ever and critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Explore negotiation, conflict and personality profiles. Feb. 1 to April 30. $595.

Register for Workplace Communication Certificate

Project Management Certificate

Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule and budget can be communicated to stakeholders for quick resolution, including project cancelation. NOTE: The PMP exam is not included in course, but students receive 4.8 CEUs and can request 48 contact hours toward exam, one of the requirements. Feb. 1 to April 30. $495.

Register for Project Management Certificate

Supervisory and Leadership Certificate

Your employees are your most valuable resource. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management and writing performance reviews. Discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader. Feb. 1 to March 26. $395.

Register for Supervisory and Leadership Certificate


February 1 - March 26, 2021
Customer Service Certificate
Master retaining customers, serving your audience or turning inquiries into sales.
at Online

February 1 - April 30, 2021
Social Media for Business Certificate
From Facebook to Twitter, blogs, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.
at Online

February 26 - April 30, 2021
Six Sigma Green Belt Certificate
Learn problem-solving skills, using the DMAIC (Define, Measure, Analyze, Improve and Control) model. After completing this challenging course, Six Sigma Green Belts serve their organizations as a trained specialist able to work on Six Sigma projects for their employers.
at Online

February 1 - 26, 2021
Excel Level 1
Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.
at Online

March 1 - 26, 2021
Excel Level2
Improve your efficiency by learning how to organize, display and calculate your data into useful information. Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.
at Online

April 5 - 30, 2021
Excel Level 3
Learn the advanced functions of Excel for business and financial decision making, using Scenarios and other advanced tools.
at Online


All Lakeland Continuing Education Courses

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